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Account

Delete Your Account

You're always in control of your data. Here's exactly how to permanently delete your AmritSmile account, and what happens when you do.

Effective date: 1 June 2025Last updated: 3 September 2026

How to request account deletion

Account deletion is requested directly from the AmritSmile mobile app:

01
Open the AmritSmile app

Install the AmritSmile app from the Google Play Store (Android) or the Apple App Store (iOS) if you haven’t already, and sign in with your existing account.

02
Open the menu

Tap the menu icon in the top-right corner of the app to open the account menu.

03
Select "Delete Account Request"

Choose "Delete Account Request" from the menu and enter your registered email address or phone number to initiate deletion.

04
Confirmation call

Our support team will call you to verify your identity and confirm that you want to proceed. This step exists purely to protect you from accidental or unauthorised deletion requests.

05
Deletion is processed

Once confirmed, your account is permanently deleted within 24–48 hours.

This action cannot be undone

Once your account is deleted, it is permanently gone within 24–48 hours and cannot be recovered. If the account you're deleting is the clinic's Admin/Owner account, every linked staff account and all of the clinic's data is deleted along with it. Please make sure you no longer need this data before confirming your deletion request on the verification call.

Trouble finding the option, or don't have the app?

Email us at support@amritsmile.in with your registered email or mobile number and we'll help you submit a deletion request.

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