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Security first

Patient data is sacred to us

We've built AmritSmile with security at the core — not bolted on. Here is exactly what we do to protect your clinic and your patients' data.

How we protect you

Security by design

Encryption everywhere

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Encryption keys are managed via a hardware security module and rotated quarterly.

Role-based access

Every user has a role: doctor, receptionist, admin, or owner. Each role sees only what it needs. Patient records are never exposed to unauthorised staff.

Audit trail

Every action taken in AmritSmile — record creation, updates, access, deletion — is logged with a timestamp and user identity. Immutable, exportable, always on.

Infrastructure security

Hosted on AWS data centres in India (ap-south-1). SOC 2 Type II compliant infrastructure. Network perimeter protected by WAF, DDoS mitigation and VPC isolation.

Automated backups

Full database backups run every 6 hours with point-in-time recovery enabled. Backups are replicated across two availability zones and retained for 30 days.

Penetration testing

We commission independent third-party penetration tests annually and after major feature releases. Critical findings are patched within 48 hours.

Standards & certifications

What we comply with

AWS Certified
Hosted on AWS ap-south-1 (India)
DPDPA Compliant
Aligned with India's DPDPA 2023
TLS 1.3
All traffic encrypted in transit
AES-256
All data encrypted at rest
99.9% Uptime SLA
Service level guarantee
Annual Pen Test
By accredited third party

Responsible disclosure

If you discover a security vulnerability in AmritSmile, please report it to us privately. We investigate all reports and respond within 48 hours. We do not pursue legal action against good-faith researchers.

Report a vulnerability